Privacy Policy

Last Updated: December 26, 2025

Canada Winning Picks ("we," "us," "our") is committed to protecting the privacy and security of our users ("you," "player"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website CanadaWinningPicks.com and use our lottery services.

We operate in strict accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy and gaming regulations.

1. Information We Collect

We collect information to provide a secure, regulated, and efficient gaming experience. The types of data we collect include:

1.1 Personal Identification Information

To register an account and verify your identity as required by law, we collect:

• Full legal name.
• Date of birth (to verify you are 19+).
• Residential address (to verify Canadian residency).
• Email address and phone number.
• Government-issued ID (e.g., Driver’s License or Passport) for identity verification purposes.

1.2 Financial Information

When you purchase entries or claim prizes, we collect:

• Transaction history (deposits, wagers, withdrawals).
• Banking details (for direct deposit of winnings).
• Credit/Debit card partial information (processed securely by our PCI-DSS compliant payment providers; we do not store full card numbers).

1.3 Technical & Usage Data

We automatically collect information about how you interact with our website:

• IP address and geolocation data (to ensure you are located within a permitted jurisdiction).
• Browser type, operating system, and device information.
• Login times, pages viewed, and clickstream data.

2. How We Use Your Information

We use your data for legitimate business purposes and legal compliance, including:

• Account Management: To create, maintain, and secure your player account.
• Transaction Processing: To process ticket purchases and pay out winnings.
• Age & Identity Verification: To comply with Canadian gaming laws preventing underage gambling and identity theft.
• Regulatory Compliance: To adhere to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Customer Support: To resolve disputes, answer inquiries, and provide technical assistance.
• Responsible Gaming: To monitor for signs of problem gambling and provide self-exclusion tools.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for the website to function (e.g., keeping you logged in).
• Analytical Cookies: Help us understand how users navigate our site so we can improve performance.
• Marketing Cookies: Used to deliver relevant promotions (only if you have opted in).

You can control cookie preferences through your browser settings, though disabling essential cookies may prevent you from using our services.

4. Sharing of Information

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

• Service Providers: Payment processors, ID verification services, and email hosting providers who assist in our operations.
• Regulatory Authorities: Provincial gaming commissions, FINTRAC, and law enforcement agencies when required by law to report suspicious activity or large transactions.
• Auditors: Independent third-party auditors who verify the fairness of our draws and financial integrity.

5. Data Security

We employ industry-standard security measures to protect your data:

• Encryption: All sensitive data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
• Access Control: Access to personal data is restricted to authorized employees who need it to perform their job duties.
• Firewalls: Our servers are protected by advanced firewalls and intrusion detection systems.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

6. Protection of Minors (19+)

Our services are strictly for persons aged 19 years and older. We do not knowingly collect personal information from individuals under 19. If we become aware that we have collected data from a minor, we will immediately delete such information and close the associated account. We use sophisticated age-verification software to prevent minor access.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, financial transaction records must be kept for a minimum of 7 years to comply with tax and anti-money laundering laws. Once the retention period expires, data is securely destroyed or anonymized.

8. Your Rights

Under Canadian privacy laws, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Withdraw Consent: Withdraw consent for marketing communications at any time.
• Complaint: File a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the service constitutes acceptance of the new terms.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Privacy Officer:

Canada Winning Picks Inc.
Attn: Privacy Officer
Email: [email protected]
Phone: 1-800-461-0140