Terms & Conditions
Please read these terms carefully before using our services.
Welcome to CanadaWinningPicks.com (the "Website"). This Website is owned and operated by Canada Winning Picks Inc. ("we", "us", "our"). By accessing this Website, registering an account, or purchasing a lottery entry, you ("User", "Player") agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any applicable game rules.
IF YOU DO NOT AGREE TO THESE TERMS, OR IF YOU ARE UNDER THE AGE OF 19, YOU MUST NOT ACCESS OR USE THIS WEBSITE.
1. Eligibility and Account Registration
1.1 Age Requirement
You must be at least nineteen (19) years of age to register an account and purchase lottery tickets. It is an offense for anyone under the age of 19 to participate in lottery schemes in Canada. We reserve the right to request proof of age at any time and to suspend accounts until satisfactory proof is provided.
1.2 Residency and Location
Participation is restricted to individuals who are residents of Canada and are physically located within a permitted Canadian jurisdiction at the time of purchase. Use of VPNs or proxy servers to disguise your location is strictly prohibited and constitutes a material breach of these Terms.
1.3 Account Creation
To access our services, you must register a personal account. You agree to provide accurate, current, and complete information during the registration process. You are limited to one (1) account per person. Duplicate accounts will be closed, and any associated winnings may be forfeited.
2. Purchases and Entries
2.1 Ticket Sales
All sales are final. Once a ticket purchase has been confirmed and recorded in our central computer system, it cannot be cancelled or refunded. You are solely responsible for ensuring the accuracy of your selected numbers and draw dates before confirming your purchase.
2.2 Cut-Off Times
Ticket sales for a specific draw close at a designated time (e.g., 7:30 PM local time) on the day of the draw. Purchases attempted after this time will automatically be entered into the next available draw.
2.3 Pricing
Ticket prices are displayed in Canadian Dollars (CAD) and are inclusive of any applicable taxes unless stated otherwise. We reserve the right to adjust pricing at any time without prior notice.
3. Deposits and Withdrawals
3.1 Deposits
You may deposit funds into your account wallet using approved payment methods (e.g., Visa, MasterCard, Interac). You warrant that you are the lawful owner of the payment method used. We do not charge fees for deposits, but your bank may apply transaction fees.
3.2 Withdrawals
You may withdraw unplayed funds and winnings from your account at any time, subject to our security checks. Withdrawals will be processed to the same payment method used for deposits whenever possible. We adhere to strict Anti-Money Laundering (AML) regulations and may require additional documentation (e.g., utility bill, ID) before processing withdrawals over $1,000.
4. Winnings and Prize Claims
4.1 Verification
All valid winning tickets are subject to validation and verification by our central system and independent auditors. A physical printout or screenshot is not proof of a winning ticket; the official electronic record prevails.
4.2 Claim Periods
Prizes must be claimed within twelve (12) months from the draw date. Unclaimed prizes after this period expire and are reallocated to the prize fund or charitable causes in accordance with regulatory requirements.
4.3 Payment of Prizes
- Minor Prizes (Under $1,000): Automatically credited to your player account immediately after validation.
- Major Prizes ($1,000 - $24,999): Credited to your account after a manual review period (usually 24-48 hours).
- Jackpot Prizes ($25,000+): Must be claimed in person at a designated prize center. Identity verification and a media release form may be required.
5. Responsible Gaming
We are committed to providing a safe gaming environment. We offer the following tools to help you manage your play:
- Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.
- Time Outs: Take a short break (24 hours to 6 weeks) from accessing your account.
- Self-Exclusion: Voluntarily ban yourself from our services for 6 months, 1 year, or permanently. This process is irreversible during the selected period.
If you or someone you know has a gambling problem, please contact the ConnexOntario helpline at 1-866-531-2600.
6. Prohibited Activities
The following activities are strictly prohibited and will result in immediate account termination and forfeiture of funds:
- Using the Website for any illegal purpose, including money laundering or fraud.
- Attempting to manipulate the outcome of a draw or the operation of the Website.
- Using automated software (bots) to purchase tickets or scrape data.
- Colluding with other players to gain an unfair advantage.
- Sharing your account login credentials with third parties.
7. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, software, and audio, is the property of Canada Winning Picks Inc. or its licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Canada Winning Picks Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising out of:
- Your use or inability to use the Website.
- Technical failures, server interruptions, or data loss.
- Errors in the display of winning numbers (official results always prevail).
- Unauthorized access to your account due to your negligence in protecting your password.
9. Amendments
We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or a prominent notice on the Website. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact our Legal Department:
Canada Winning Picks Inc.
Email: [email protected]
Phone: 1-800-461-0140 (Mon-Fri, 9am - 5pm EST)